Our Story
Creating Our Future
As the industry continues to grow and evolve, so does HCSG. We remain flexible and agile to provide essential services to an ever-changing industry. HCSG is comprised of leaders who are proud to support our Vision: To Be The Choice For Our Customers, today and every day.
HCSG Associates are flexible and responsive to deliver quality services while adhering to regulatory requirements. Our Company is committed to training and development at every level to support our promotion-from-within philosophy, giving employees exceptional opportunities to grow and develop their career.
We are proud of the dedicated associates who make up our Company and thankful for the client partners who trust us to service their communities.
2020
2020
Connecting Our Employees
- HCSG launches HUB intranet site as a means to more actively engage and connect our 45,000+ employees
2018
Additional Milestones
- HCSG Launches Employee ‘Going Beyond’ Recognition Award.
- HCSG named to S&P MidCap 400 Index
2017
Purpose, Vision, Values
- Company formalizes and aligns on Purpose, Vision and Values; conducts comprehensive study to launch Employee Engagement Initiative to better connect with and motivate all employees.
2016
Recognized by Forbes
- HCSG recognized as one of Forbes Most Innovative Growth Companies
3000+
Facilities
2015
Leadership Succession
- In May, the Board of Directors appoints Ted Wahl President and Chief Executive Officer, having started with the company in 2004.
2012
$1 Billion
- HCSG surpasses $1 Billion in annual sales.
- HCSG recognized by Forbes as one of America’s Most Trustworthy Companies.
2010
2007
A Decade of Dining & Nutrition
- HCSG marks its 10-year anniversary in Dining & Nutrition Services, surpassing $100 million in sales for the first time; Dining & Nutrition Regions formally integrated as part of the Divisional operations.
2000+
Facilities
2004
Continued Expansion and Talent Development
- The Company ends the year in over 1,500 facilities and continues its focus on Management Development and promotion from within.
2000
1000+
Facilities
1997
A partner in Nutrition: Dining and Nutrition Services Offered
- HCSG expands its service offerings by developing expertise in managing Dining and Nutrition departments.
1993
$100M in Annual Sales
- HCSG surpasses $100M in annual sales.
1992
Expanding Reach
- HCSG formalizes its Divisional structure, as it continues to expand its client footprint in the Midwest, Southwest and Farwest.
1990
100+
Facilities
1984
Expanding Our Reach: Southeast Division
- HCSG expands to Florida and starts the Southeast Division, ending the year serving nearly 100 facilities.
1983
Healthcare Services Group, Inc. (HCSG) Goes Public
- Healthcare Housekeeping Systems officially becomes Healthcare Services Group, Inc. via a successful initial public offering.
1982
Expanding our Reach: Northeast Division
- The Company opens its Northeast Division (then known as the New England division) with its first facility in Connecticut.
- HHS’ growth continues at a steady pace, servicing nearly 50 facilities by year end.
1980
1978
Expanding Our Services
- HHS identifies an opportunity to add the laundering of linen and resident personal clothing to its offering, opening the company to new potential clients.
- By the end of the year, HHS is servicing 15 facilities.
1977
Healthcare Housekeeping Systems Takes Off
- HHS begins services at its first facility in Atlantic City, New Jersey.
- Dan develops the company’s Manager-In-Training Program to teach the fundamental skills needed to successfully manage a housekeeping department, the fundamentals of which remain largely unchanged to this day.
- By year’s end, HHS is servicing 9 facilities.
1976
Healthcare Housekeeping Systems (HHS) Launches
- Dan McCartney forms Healthcare Housekeeping Systems to provide housekeeping services to the healthcare industry, with a focus on long-term and post-acute care facilities. Click here for our founding story.
HCSG was founded in 1976 by Dan McCartney with $10,000 in start-up capital and a few dedicated associates and was taken public in 1983. It is a truly impressive entrepreneurial success story. Dan graduated from Villanova University with a Business Degree in 1973. In his self-deprecating way, Dan claims that his academic record left much to be desired and looming student loan payments led him to a job with a janitorial company in the Philadelphia area. One thing Dan has certainly never lacked is an unparalleled drive to succeed and a work ethic that is second to none. He immersed himself into the new job opportunity, gaining exposure to every aspect of the company as a means to learn all functions of the business. While the healthcare market was not especially appealing to the principal of that company, Dan recognized it as not only significantly underserved, but also growing rapidly. More specifically, he saw an opportunity to create an outsourced model of providing housekeeping and laundry services to the long-term care industry. His aim was to professionalize what had been a service that was traditionally viewed through a janitorial lens.