Welcome to Healthcare Services Group! For the last four decades, HCSG has been a trusted provider of housekeeping, laundry, dining, and clinical services. One of the ways we have been able to excel in the services we provide is through our dedicated employees. We are excited to have you as a part of our team and look forward to contributing to your professional development and success. Use this page to learn more about HCSG, what to expect on your first day in the Bensalem office, and resources for corporate employees.
First Day Checklist
Dress Code
HCSG has a ‘Dress for your Day’ policy. That means you can dress up or down, depending on your day and who you are meeting. Jeans are acceptable if they do not have rips, holes, etc. Sneakers/Casual Shoes are acceptable, too.
Unacceptable attire includes any gym/fitness/athleisure attire, oversized or tight/suggestive apparel.
When you plan to meet with a client, vendor, guest, etc., and overall want to ‘dress up,’ then defer to business casual attire.
Employees are representatives of HCSG and are expected to present a pleasant and professional appearance at all times. Clothing should be clean, hair should be clean and neatly groomed, and high standards of personal hygiene are to be maintained at all times. You should otherwise utilize good business judgment or consult your manager regarding appropriate attire and presentation.
HUB Employee Intranet
The HUB was created with our employees in mind. It serves as a central location to learn more about what is happening around HCSG, view photos of your peers from around the country, explore new career opportunities within our company, quickly access your Pay Stubs and W2, and much more!
Looking for something specific? Click the button below to utilize our Healthcare Services Group, Inc. Employee Handbook to help answer any questions or concerns.
IT Help Desk
Our Help Desk can assist you with all technical issues and equipment requests. We use a ticket management system that helps us track your issue or request and, as well as keep you updated on the status.
You can reach the Help Desk at 267-525-8573, or you can send an email to helpdesk@hcsgcorp.com. In your email, please provide your name, a contact number, and a description of your issue or request. The Help Desk will make every effort to have your ticket resolved in a timely manner.
Help Desk Hours: Monday thru Friday, 7:00 AM to 6:00 PM
LearnUpon Training
LearnUpon is a platform for HCSG’s required training videos. These are released on a monthly basis and must be completed by all employees.
Getting Around
Utilize the Corporate Floor Maps below to find where you need to go.
Click to Enlarge the Photo
Take a Break
Employees are welcome to take time away from their desks to enjoy a mid-day meal or coffee break in one of our break rooms. Be courteous of others sharing the break room space by keeping your voice to appropriate levels and cleaning up after yourself.
Holidays & Time Off
We will be closed the day the holiday is observed.
Memorial Day
Thanksgiving Day
In addition to our standard paid holidays, each full-time corporate employee will receive one paid “floating” holidays that can be used on a day of the corporate employee’s choice as agreed to between the employee and his or her supervisor. The HCSG Corporate Office will be open on these days. Floating holidays are granted on January 1st of each calendar year and do not carry over from year to year for any reason.
Vacation Time
Every full-time corporate employee receives vacation days. You must give your supervisor at least two weeks’ notice before the requested dates off, and you must receive approval for those dates. Vacation time renews on your work anniversary date each year.
Sick Time
Every full-time corporate employee is eligible to use six (6) sick days per year. Sick days renew each calendar year (January).
Going Beyond Assistance Fund
The Going Beyond Assistance Fund (GBAF), a 501(c)(3) nonprofit, was formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
The GBAF relies primarily on individual donations from employees to fund this program. As a new HCSG employee, you can support the GBAF through a Recurring Payroll Donation donation automatically deducted from your paycheck. Donations can start at any amount you choose and can be adjusted at any time. Every dollar helps!
Benefits
HCSG offers a comprehensive array of benefits to support our associates’ and their families’ health and well-being.
Our goal is to promote welfare and health, as well as enhance our associates’ and their families’ overall quality of life.
